Join us for an insightful panel discussion exploring the current and future trends shaping how businesses build long-term customer relationships. As traditional customer engagement approaches become ineffective, businesses are increasingly recognizing the value of community-driven interactions that go beyond transactions.

Our panel of industry experts will discuss the strategic approaches and innovative practices that enable businesses to move beyond traditional transactional models and unlock the full potential of customer lifetime value. Attendees will gain a better understanding of the strategies and tactics forward thinking businesses are adopting to create deeper customer connections than their competitors, in the short and long term.

Featuring industry leaders like: 

Charled Thiede, CEO and founder of Zapnito

Darren Gough, Director of Community at Pepper and Founder & MD at Island23

Christina Patrick, Global Head of Customer Marketing at GoCardless

Blaise Grimes-Viort Founder & Managing Director at Is The Answer

Key questions we'll answer:

  • What are the key components of successful customer engagement today, and how have these evolved over recent years?
  • What are the biggest trends currently shaping customer engagement, and how should businesses adapt to these trends?
  • How does a knowledge sharing community provide businesses with a competitive advantage?
  • What challenges and opportunities should businesses watch out for when attempting to scale customer relationships in the future?

Whether you're a marketer, customer engagement pro, community manager, or business leader, this panel discussion will offer valuable insights and actionable strategies to propel your organization towards greater success. This in-person event will also provide a great opportunity to meet, share a drink and network with professionals navigating the same challenges as you.

Hosted by

Find out more about the host of this event

Go to the profile of Paulina
Paulina (She/Her)
Marketing Manager, Zapnito

Hi, I’m Paulina, Marketing Manager at Zapnito. I help businesses power Community-Led Growth by developing the operations and processes that run behind the scenes. I have 2 years of experience assisting SaaS businesses in their growth journey, so I'm always willing to share my insights on how to effectively scale your marketing strategy and increase audience engagement. Let’s connect!

Attendees

Members from this community who are attending this event.

Go to the profile of Charles Thiede
Charles Thiede
CEO and Co-Founder, Zapnito
Go to the profile of Shivani Maru (née Roda)
Shivani Maru (née Roda)
Community Manager, B2B Marketing
Go to the profile of Paulina
Paulina
Marketing Manager, Zapnito
Go to the profile of Jack Bartrop
Jack Bartrop
Marketing Director, Zapnito
Go to the profile of Alex Sanchez
Alex Sanchez
Senior Marketing Manager, World Hydrogen Leaders
Go to the profile of Lina Vaz
Lina Vaz
Senior Editor, Propolis - B2B Marketing
Date
Location
x+why Fivefields, 8-10 Grosvenor Gardens, London SW1W 0DH

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