Join us for an insightful panel discussion exploring the current and future trends shaping how businesses build long-term customer relationships. As traditional customer engagement approaches become ineffective, businesses are increasingly recognizing the value of community-driven interactions that go beyond transactions.

Our panel of industry experts will discuss the strategic approaches and innovative practices that enable businesses to move beyond traditional transactional models and unlock the full potential of customer lifetime value. Attendees will gain a better understanding of the strategies and tactics forward thinking businesses are adopting to create deeper customer connections than their competitors, in the short and long term.

Featuring industry leaders like: 

Charled Thiede, CEO and founder of Zapnito

Darren Gough, Director of Community at Pepper and Founder & MD at Island23

Christina Patrick, Global Head of Customer Marketing at GoCardless

Blaise Grimes-Viort,  Founder & Managing Director at Is The Answer

Key questions we'll answer:

• What are the key components of successful customer engagement today, and how have these evolved over recent years?
• What are the biggest trends currently shaping customer engagement, and how should businesses adapt to these trends?
• How does a knowledge sharing community provide businesses with a competitive advantage?
• What challenges and opportunities should businesses watch out for when attempting to scale customer relationships in the future?

Whether you're a marketer, customer engagement pro, community manager, or business leader, this panel discussion will offer valuable insights and actionable strategies to propel your organization towards greater success. This in-person event will also provide a great opportunity to meet, share a drink and network with professionals navigating the same challenges as you.