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Customer Interview Series - Points of Light

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Waimai Lo, Laura Templer & Katy Elder
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Laura Templer (Head of Customer Success) met with Katy Elder, VP Business Innovations at Points of Light to talk about their community, CeCe! 

In this customer interview series, you will hear all about Katy's approach to building and growing the CeCe Expert Network Community. Katy wanted the experience to be 'more than just a website' and how they have achieved that by delivering value back to their members. 

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Contributors

Author

Go to the profile of Waimai Lo

Waimai Lo (She/Her)

Director of Client Operations, Zapnito

Contributing authors

Go to the profile of Laura Templer

Laura Templer

Head of Customer Success, Zapnito

Go to the profile of Katy Elder

Katy Elder (She/Her)

Vice President, Business Innovation, Points of Light

Multiple Contributors
Waimai Lo, Laura Templer & Katy Elder

Contributors

Author

Go to the profile of Waimai Lo

Waimai Lo (She/Her)

Director of Client Operations, Zapnito

Contributing authors

Go to the profile of Laura Templer

Laura Templer

Head of Customer Success, Zapnito

Go to the profile of Katy Elder

Katy Elder (She/Her)

Vice President, Business Innovation, Points of Light

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