In this episode

Waimai Lo's Expert Guide:

Dive deep into our latest discussions feature with @Waimai Lo, Director of Client Operations.

Discover how to:

• Create custom discussion types such as announcements, support queries, ideas, and more.
• Leverage upvotes and likes for interactive discussion engagement.
• Use nested replies to keep conversations relevant and flowing.
• Implement @Mentions to keep every member connected and informed.

Please share any questions or feedback in the comments below.

Event Spotlight with Charles Thiede

Don't miss out on "Customer Connection: Now/Next" an event we're hosting to explore the future of customer engagement. @Charles Thiede, our CEO and co-founder, shares all you need to know about this panel discussion and networking happening on April 25th, 2024, at Fivefields, Victoria London.

If you'd like to be a panelist or nominate someone, let us know in the comments below.

This is a must-attend for those keen to explore beyond traditional customer engagement strategies. Secure your spot here.

Found value in this episode? Give us a thumbs up, and don't hesitate to drop your thoughts in the comments below.