Zapnito is a modern web application that uses some of the newest capabilities of HTML5, CSS and JavaScript. Unfortunately, not all browsers support these capabilities and others interpret them in different ways. In order to provide the best experience for you and your users, we only support the most up-to-date browsers.
With the exception of Internet Explorer 11 (IE11), we support the two most recent releases of the following desktop browsers:
- Microsoft Edge
-
Internet Explorer 11
Note: Zapnito is fully functional in IE 11, however, some features may not display correctly - Chrome
- Firefox
- Safari
- Opera
For mobile devices, we support the following:
- Safari (iOS 11 and higher)
- Chrome (Android 8 and higher)
Note: Chrome for iOS is Safari under the hood with Chrome's UI - Android Browser
Note: Using an older browser may result in some features not functioning or not displaying as intended.
If you are experiencing an issue in a particular browser there are a couple of workarounds to try first:
- Check if your browser is up-to-date or needs upgrading.
- Try switching to a different browser as a temporary workaround.
If you are still experiencing issues please contact our support team at support@zapnito.com with the following details:
- An explanation of the issue
- The browser and version you were using when you encountered the issue
- A screenshot of the issue - please take a shot of the entire screen as sometimes partial screenshots this can prevent us from properly diagnosing the issue.