Founder of Customer-ization.com - we craft customer-focused growth strategies so your customers become your biggest cheerleaders.
Combining customer needs, data and company’s vision, I bring our membership to life.
I have a wealth of experience in managing event programs and digital content offerings. Working for various companies, including Gartner, I’ve spent most of my career developing content for data executives. Trained as a journalist, I am great at putting a spotlight on other people’s stories. I am enthusiastic about using data to create personalised experiences. I am also passionate about psychology, parenting tricks and French language.
Community Management expert with over 15 years background building digital strategy and driving engagement with diverse audiences. Former Community Manager for MoneySavingExpert.com. Clients worked with include Facebook, Sky, Greenpeace, World Bank, Springer Nature Publishing, Innogy (formerly RWE), Scope, Mind, Society for Neuroscience, Digicel, Vorwerk, Truth Initiative (Mayo clinic), Townsquared, and the NHS.
http://about.me/toddnilson