About Serena Snoad

15 years experience in building and leading communities of primarily for healthcare and patient-focused organisations, including charities. Co-founded CMX London in 2019, finalist and judge in the CMX Community Industry Awards. Speaker and panellist at online community conferences and events.

I recently shifted focus to Good Community, a consultancy I started in 2021. Working primarily with non-profits, charities and community teams, I focus on building team and individual wellbeing and in teaching good practice to build ethical and effective online communities.