Expert Interviews Expert Insights
Zapnito Journey

Customer Interview Series - Zero Carbon Academy

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Waimai Lo
Director of Client Operations, Zapnito
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I had a great conversation with Steve Ayres, CTO for the Zero Carbon Academy on their experience onboarding and getting their community ready for launch.  

Steve shares their approach to their mission of helping companies reach Net Zero and why they chose to do this through building an Expert Community. 

Go to the profile of Waimai Lo
Waimai Lo (She/Her)
Director of Client Operations, Zapnito

Hi, I’m Wai, Director of Client Operations at Zapnito. I help our customers to power Community-Led Growth by consulting on their community engagement strategy that drives value and ROI. I have +20 years experience helping SaaS and digital media tech business' with their customer led strategies so always open to sharing my insights on how to build and grow a thriving expert community using our tools and proven methodologies. Let’s connect!

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