Head of Operations for FT Forums at the Financial Times. I oversee Membership, Events and Content.
CEO/Founder of The Social Effect, a 30 person B2B growth marketing agency - been building B2B communities for 10 years.
Hi, I’m Wai, Director of Client Operations at Zapnito. I help our customers to power Community-Led Growth by consulting on their community engagement strategy that drives value and ROI. I have +20 years experience helping SaaS and digital media tech business' with their customer led strategies so always open to sharing my insights on how to build and grow a thriving expert community using our tools and proven methodologies. Let’s connect!