Introducing Our New, Enhanced Global Search Experience

In a platform powered by expert insight and member collaboration, finding information quickly is vital to keep users engaged. That’s why we’re excited to unveil our enhanced Global Search - redesigned, re-engineered and ready to transform how members discover and connect.
Like

A Smarter, Faster Way to Search and Connect

Our new Global Search makes it easier than ever for your members to uncover valuable knowledge, connect with peers and engage with discussions that matter most.

With this release, users can now:

  • Search across People, Posts, Videos, Documents and Organisations - all in one place.
  • Stay up to date with the latest conversations and insights tailored to their interests.
  • Engage instantly through comments, interactions and sharing, through an improved discoverability experience.

Filter easily by channels, rooms, badges or tags to pinpoint exactly what they need.

Here's a first look at the modernised search interface:

What’s New

    • New Search Index Page - Discover everything across your community from a single, unified entry point for faster, more comprehensive results.
    • Command Palette Search - Access search instantly from anywhere on the platform. No extra clicks - just quick, intuitive discovery.
    • Advanced Filtering – Refine results by content type or title, date or relevance for a smarter, more personalised search experience.
    • Modernised Design – A sleek new UI and refined UX deliver a cleaner, more intuitive experience that makes searching much simpler.

Key Benefits for Your Members

  1. Unified Search Experience
    Find everything - from experts and posts to videos and organisations, in one seamless view, reducing friction and boosting engagement.
  2. Smarter, More Relevant Results
    Our enhanced algorithms surface the most relevant content and connections, saving time and improving discovery.
  3. Boosted Engagement
    By surfacing the right knowledge and expertise faster, members are more likely to participate, interact and share.
  4. Advanced filtering help members narrow results by channels, rooms, dates or content types ensuring they find exactly what they need.

Why This Matters

This release marks a major step forward in empowering your members to explore, connect and contribute with greater ease and confidence. With a smarter, more intuitive search experience, your community becomes even more dynamic, collaborative and valuable.

The new Global Search will be rolling out to all communities in the coming weeks. 

Go to the profile of Jon Beer
7 months ago

Well done team - very excited to see this out in the wild @Waimai Lo .  Even more so, looking forward to seeing the follow up innovations that this new foundation will make possible.

Current course

Community Success

A community thrives when we understand what drives our audiences. In this course we will delve into Zapnito’s Customer Knowledge Sharing Model (CKSM™) which provides an end-to-end framework to drive customer lifetime value through personalized engagement. By understanding different customer mindsets (the Researcher, Learner, Collaborator and Creator) you can transform how businesses interact with their customers by leveraging the power of shared knowledge. 

To get started, Register for your free Zapnito Knowledge Hub account or Sign In

Current module (2/5)

The Researcher Mindset: Looking for specific information or person

This module focuses on the Researcher Mindset and includes outcomes for the researcher, as well as guidance on how to optimize your community or hub, and a case study.

Next module

The Learner Mindset: Open to experiences that can support their goals

This module focuses on the Learner Mindset and includes outcomes for the Learner, as well as guidance on how to optimize your community or hub, and a case study.