I founded my business on one transformative idea: The future belongs to software businesses that create products worth making a remark about. I believe something is broken around the way we view success.
Too many software companies define their success by their size and quarterly growth figures.
I believe success should be about the difference we help our customers create, and what we help them become as a consequence. Once that’s firmly in place customers turn into advocates and with that success follows, in volumes we couldn't have imagined upfront.
Hi, I’m Charles Thiede, CEO & Cofounder at Zapnito. We help businesses power Community-Led Growth by developing our methodology and giving our customers the tools they need to get the most out of their platform. My background is in Healthcare Financial Services, Business Information & Product Development. Looking forward to connecting with you.
I've been working in professional community building for 20yrs+ since founding Econsultancy (a community for marketers learning about digital marketing) back in 1999 and, more recently, Guild, a platform for professional communities and networking.
extensive information industry and industry analyst expertise
I've worked in marketing and communications for over a decade, with experience in the charity sector, STM publishing, and agency-side for a variety of clients. In that time I've done everything from brand development to media relations. But my real passion is for all things digital, particularly content marketing and social media. Love: strategy, plain English, tea. Hate: corporate jargon.
Claire Tennant-Scull is Global Director of Content & Events at the Forum for Expatriate Management (FEM). She produces and chairs all FEM’s Conferences and Summits in Amsterdam, the Americas, APAC and EMEA and oversees FEM's global awards (EMMAs). Claire works closely with key clients, leads FEM’s London Chapter and oversees the FEM website, reports and publications. In addition to her experience in Global Mobility, Claire has more than 20 years’ expertise in publishing, working as a managing editor, writer, journalist and broadcaster, both in the print and digital world. With thousands of contacts across the Global Mobility community, Claire is always keen to welcome new members and to broaden the FEM community.
Skilled in business relations, digital marketing, sales process management, event organising, partnership development as well as customer support, I’ve been lucky enough to experience I wide range of operations within a fast-moving startup.
My academic roots are in economics and mathematics and my professional roots are in financial analysis. My background has given me a wealth of experience in research, data interpretation and analysis. I have a close attention to detail, innate curiosity and ‘big picture’ awareness that I use to support the rest of the Zapnito team in truly understanding our customers' businesses. My aim is to ensure that both they and we succeed.
Warren Raye
Head of Outreach & Partnerships, EMEA & Australasia, Open Research Group, Springer Nature
Based in our London office, I am the Head of Outreach & Partnerships for Europe, the Middle East, Africa, and Australasia.
For nearly 20 years, I've worked in the digital media sector, with hands-on experience in editorial, marketing, sales and R&D. I'm passionate about engaging and understanding customers to develop great content and products. Formerly Chief Product & Customer Officer at Zapnito, I'm now an advisor to the company.