Hi, I’m Charles Thiede, CEO & Cofounder at Zapnito. We help businesses power Community-Led Growth by developing our methodology and giving our customers the tools they need to get the most out of their platform. My background is in Healthcare Financial Services, Business Information & Product Development. Looking forward to connecting with you.

Laura is Head of Community Engagement at Springer Nature. The Community Engagement team works to engage Springer Nature's relationship with our researcher and editorial communities. We use online engagement, including online communities, blogs, and social media channels, to strengthen relationships with authors, editors and other researchers. Laura originally joined BMC, part of Springer Nature, in 2016, before becoming Head of Editorial Engagement for Springer Nature in 2019.

Highly commercial senior executive with 20+ years experience in FTSE 100 companies (Informa, RELX), leading digital platform players (Rightmove, OpenTable), private equity backed businesses (Trainline) and professional services firms (McKinsey, Accenture). Track record of delivering strong financial and operational performance across a range of sectors in the UK, US and Europe. Able to create clear strategy and direction, restructure as needed and deliver results quickly.

Maggie is CEO & Chief Strategist at McGary Associates, a consultancy that provides online community strategy, content creation and web development services. Prior to launching her own business in 2018, she led social media and online community at several prominent associations, including the American Speech-Language Hearing Association and the American Psychological Association. Maggie has been actively involved in advancing the understanding and adoption of community management as a discipline since 2009, specializing in association communities. She’s been a member of the Community Roundtable, helped create a private community management certification program, and worked with dozens of organizations to launch and manage new communities, craft community strategy, develop trainings for staff, volunteers and members, and provide consulting on best practices for growing vibrant online communities.

Hi, I’m Laura, Head of Enterprise Customers at Zapnito. I help our customers to power Community-Led Growth by consulting on their community build and engagement-strategy to drive value and ROI. I have ~10 years experience helping publishing and knowledge business' and i'm always open to sharing my insights. Send me a message if you're interesting in learning how to build and grow a thriving expert community using our approach and tools.

Zapnito is the SaaS online community platform for intelligence-driven organizations. We power branded, expert communities that allow members to learn, share knowledge and collaborate. An all-in-one community and learning platform, Zapnito provides all the tools you need to engage, retain and grow your communities so they stay longer, spend more, and encourage others to do the same.

I've been working in professional community building for 20yrs+ since founding Econsultancy (a community for marketers learning about digital marketing) back in 1999 and, more recently, Guild, a platform for professional communities and networking. 

Hi, I’m Alex, Customer Support Engineer at Zapnito. I have 5+ years experience helping businesses to power Community-Led Growth by advising and assisting our customers at every step of their Community's journey towards tangible growth and success.

Experienced leader, start-up founder and board member with deep expertise in b2b intelligence, membership networks, communities, platforms and events.

I've worked in marketing and communications for over a decade, with experience in the charity sector, STM publishing, and agency-side for a variety of clients. In that time I've done everything from brand development to media relations. But my real passion is for all things digital, particularly content marketing and social media. Love: strategy, plain English, tea. Hate: corporate jargon.

Founder & Managing Director, InspiringSTEM. Formerly, Global Director at Springer Nature. Highly experienced scientific technical and medical publisher. Extensive experience of working with international science research organisations, universities and academic researchers working on journals, digital communities and conferences. Proud UK Stem Ambassador. Experienced speaker and presenter. European Irish.

Mark has 30 years’ experience in scientific, educational and trade publishing, in Asia, Europe and the US. Former CEO of John Wiley & Sons, he led the $120m Atypon purchase. Mark has recently joined Zapnito as a Strategic Advisor and lead Investor in this final seed round.

Creative Director at Zapnito. Former Design Lead at Sporting Index and Senior Designer at Informa Business Information. Over 9 years experience in UX/UI design and front end-development.

GoSquared offers real-time user-level analytics for sites and apps. With people analytics, powerful filtering, events and ecommerce tracking, it puts all your user-level data in one place. Our mission is to give teams easier access to information on their visitors, users and customers so that they can build personal and meaningful relationships with them. On G2 Crowd, GoSquared has 4.7/5 stars and was recognised as a Top Performer in their Best Digital Analytics buyers guide.

A digital, marketing leader with 20+ years experience in international B2B and media businesses, the last 15 of them at Board level. Susanna's digital experience includes being CEO of the iconic WGSN, growing its customer base and profits to historic highs. An American, German, Brit, she understands global markets completely, has worked all over the world and launched businesses in China, Japan and India. Her extensive M&A experience includes buying a whole portfolio of Performance Improvement businesses, data businesses and successful PE exits. Susanna is steeped in events experience. She began her career at IIR and was part of the management team that sold to Informa. There she was the CMO before moving to Emap Networks as CEO, transforming the events business and achieving record profits. She was also a NED of WTG and the interim CEO of Industry Dynamics. More recently while the Global Partner for Content and Marketing at Brunswick Group, she implemented a new digital first strategy, GTM approach and corporate re-brand. Susanna is now the CEO of the Laidlaw Foundation which invests in the education of the underprivileged and under represented in order to break the cycle of poverty, reduce inequality and produce a new generation of leaders. She also has her own boutique consultancy, Flying Trumpets, helping CEOs and Boards position their personal brands and grow their company profits through content, marketing, innovation and digital.

Hi, I’m Jon Beer, COO and Co-Founder at Zapnito. I help businesses to power Community-Led Growth by translating Zapnito's vision for curated expert communities into your own business objectives.  I have 22 years experience helping technology businesses to deliver digital experiences, so am always open to sharing my insights on making legitimate knowledge and expertise discoverable over the web. Let’s connect!

Carolyn Morgan is a strategist and consultant in digital media. She was formerly a strategy and digital director at EMAP, and has launched, acquired, grown and sold specialist media businesses in print, digital and live events. Carolyn now works with media owners as an NED or consultant on their digital strategy, advising on developing business models, creating digital subscription propositions and managing digital transformation. Carolyn frequently writes and speaks on digital publishing strategy, and has an extensive network of innovative media businesses. She has also led acquisition searches and managed the sale process of specialist media businesses.

Ben is Chief editor of Nature Health, a new journal of public, global and population health. Ben trained in infectious diseases, with an undergraduate degree in virology from the University of Warwick, UK, a PhD in influenza virus from Public Health England and the University of Reading, UK, and a postdoc on smallpox vaccines at Imperial College London. Ben has more than 15 years of experience in publishing, journalism, communications and engagement, including as an Associate Publisher at BMC, Head of Communities & Engagement at Springer Nature and Senior Magazine Editor at Nature Medicine, with responsibility for news and opinion content. He has a strong interest in research conducted in resource-limited settings, including in the global south, in how research influences health policy and in equitable strategies to involve patients and communities in research. He is based in the London office.