Ross

Senior Manager - Customer Success, NPSx
Ev Brennan-Johnson

Manager, Communications, NPSx

Kirstin Simons

Senior Director, Customer Success , NPSx by Bain & Company

Hi, I’m Charles Thiede, CEO & Cofounder at Zapnito. We help businesses power Community-Led Growth by developing our methodology and giving our customers the tools they need to get the most out of their platform. My background is in Healthcare Financial Services, Business Information & Product Development. Looking forward to connecting with you.
Hi, I’m Alice, Customer Success Manager at Zapnito. I help businesses to power Community-Led Growth by understanding customers’ strategy and providing advice on how to reach those goals. I have 5+ years experience helping business reach their objectives, so always open to sharing my insights on driving user experience as well as engagement. Let’s connect!
Matt Hall

Creative Director, Zapnito

Creative Director at Zapnito. Former Design Lead at Sporting Index and Senior Designer at Informa Business Information. Over 9 years experience in UX/UI design and front end-development.