Hi, I’m Wai, Director of Client Operations at Zapnito. I help our customers to power Community-Led Growth by consulting on their community engagement strategy that drives value and ROI. I have +20 years experience helping SaaS and digital media tech business' with their customer led strategies so always open to sharing my insights on how to build and grow a thriving expert community using our tools and proven methodologies. Let’s connect!
I founded my business on one transformative idea: The future belongs to software businesses that create products worth making a remark about. I believe something is broken around the way we view success.
Too many software companies define their success by their size and quarterly growth figures.
I believe success should be about the difference we help our customers create, and what we help them become as a consequence. Once that’s firmly in place customers turn into advocates and with that success follows, in volumes we couldn't have imagined upfront.
Im a Staff Engineer here at Zapnito, heading the Front End team. We write Typescript using Emberjs; a battle-tested front end framework for enterprise applications, and we love it.
I've worked in the financial markets since 2003, first as a journalist and now as a facilitator of connections. I love helping people network and gain access to the professionals, insights, technology, & deals they need in order to do their jobs. Since 2011 I have helped PE funds meet institutional investors; now I am delighted to serve the CFO and Operating Partner communities as well.
Currently building the leading community/tribe for generations to work together, smarter and with more fun
I help develop PEI Media's community programs such as relevant and timely meetings for members, useful content and knowledge exchange opportunities. Message me to say how I and my colleagues can make this community more valuable to you. We're listening and can act fast!
I am co-founder of Antropologia 2.0, an ethnographic agency that helps other organisations to understand better their clients, audiences, employees, and the sociocultural context in which they operate.
Maggie is CEO & Chief Strategist at McGary Associates, a consultancy that provides online community strategy, content creation and web development services. Prior to launching her own business in 2018, she led social media and online community at several prominent associations, including the American Speech-Language Hearing Association and the American Psychological Association. Maggie has been actively involved in advancing the understanding and adoption of community management as a discipline since 2009, specializing in association communities. She’s been a member of the Community Roundtable, helped create a private community management certification program, and worked with dozens of organizations to launch and manage new communities, craft community strategy, develop trainings for staff, volunteers and members, and provide consulting on best practices for growing vibrant online communities.
