Hi, I’m Wai, Director of Client Operations at Zapnito. I help our customers to power Community-Led Growth by consulting on their community engagement strategy that drives value and ROI. I have +20 years experience helping SaaS and digital media tech business' with their customer led strategies so always open to sharing my insights on how to build and grow a thriving expert community using our tools and proven methodologies. Let’s connect!
I spend my energy creating and evolving business strategies for professional, educational, and scholarly knowledge services, and the technical ecosystem required to execute on those strategies. In the current environment my focus is on actionable business intelligence, tailoring user experience to capture new markets, and optimizing multi-device utility.
Experienced leader, start-up founder and board member with deep expertise in b2b intelligence, membership networks, communities, platforms and events.
Hi, I’m Charles Thiede, CEO & Cofounder at Zapnito. We help businesses power Community-Led Growth by developing our methodology and giving our customers the tools they need to get the most out of their platform. My background is in Healthcare Financial Services, Business Information & Product Development. Looking forward to connecting with you.
I am co-founder of Antropologia 2.0, an ethnographic agency that helps other organisations to understand better their clients, audiences, employees, and the sociocultural context in which they operate.
A digital, marketing leader with 20+ years experience in international B2B and media businesses, the last 15 of them at Board level. Susanna's digital experience includes being CEO of the iconic WGSN, growing its customer base and profits to historic highs. An American, German, Brit, she understands global markets completely, has worked all over the world and launched businesses in China, Japan and India. Her extensive M&A experience includes buying a whole portfolio of Performance Improvement businesses, data businesses and successful PE exits. Susanna is steeped in events experience. She began her career at IIR and was part of the management team that sold to Informa. There she was the CMO before moving to Emap Networks as CEO, transforming the events business and achieving record profits. She was also a NED of WTG and the interim CEO of Industry Dynamics. More recently while the Global Partner for Content and Marketing at Brunswick Group, she implemented a new digital first strategy, GTM approach and corporate re-brand. Susanna is now the CEO of the Laidlaw Foundation which invests in the education of the underprivileged and under represented in order to break the cycle of poverty, reduce inequality and produce a new generation of leaders. She also has her own boutique consultancy, Flying Trumpets, helping CEOs and Boards position their personal brands and grow their company profits through content, marketing, innovation and digital.
Hi, I’m Laura, Head of Enterprise Customers at Zapnito. I help our customers to power Community-Led Growth by consulting on their community build and engagement-strategy to drive value and ROI. I have ~10 years experience helping publishing and knowledge business' and i'm always open to sharing my insights. Send me a message if you're interesting in learning how to build and grow a thriving expert community using our approach and tools.
Zapnito is the SaaS online community platform for intelligence-driven organizations. We power branded, expert communities that allow members to learn, share knowledge and collaborate.
An all-in-one community and learning platform, Zapnito provides all the tools you need to engage, retain and grow your communities so they stay longer, spend more, and encourage others to do the same.
Hi, I’m Alex, Customer Support Engineer at Zapnito. I have 5+ years experience helping businesses to power Community-Led Growth by advising and assisting our customers at every step of their Community's journey towards tangible growth and success.
I've worked in marketing and communications for over a decade, with experience in the charity sector, STM publishing, and agency-side for a variety of clients. In that time I've done everything from brand development to media relations. But my real passion is for all things digital, particularly content marketing and social media. Love: strategy, plain English, tea. Hate: corporate jargon.
extensive information industry and industry analyst expertise
CTO at Zapnito
With twenty years experience in the search industry before becoming a coach, I combine highly personalised coaching and mentoring with broader commercial insight and perspective. I will help you to find your purpose, to thrive in your career and to change direction when this is what is needed. I will commit to helping you to achieve a state of flow by aligning values and purpose with what you do and how you do it. contact me via david.head@acceleratingexperience.com 07920 064056