As the founder of Clocktower Advisors, I help organizations reduce risk and restore executive confidence in their online communities and digital workplaces. I act as a strategic partner and fractional leader for organizations that cannot afford for their digital investments to fail—specializing in identifying the hidden misalignments that lead to "strategic blindness" and wasted capital. I have built Clocktower Advisors into a premier consultancy by delivering high-stakes results and unique market intelligence: A Proven Track Record of Success: I have guided transformational strategies and governance reviews for world-class brands, including Activision, Facebook, SAP, Steelcase, and Medtronic. My work ensures that these organizations move past "compliance theater" and surface-level metrics toward resilient, high-trust systems. The Governance Lens (Market Intelligence): My consulting is powered by a bird’s-eye view of the global community landscape. As President of the Community Consultants Collective (CCC) for the past three years, I track the platform shifts and methodology gaps that others miss. I don't just see one community; I see the systemic trends of the entire profession. The Talent Journey (Human-Centered Vision): I believe communities are only as strong as the people—and incentives—behind them. My extensive background in executive and tech recruitment and my work as Co-founder of TalentLed allow me to fix the "broken process" of the talent journey. I understand the internal human incentives that dictate whether a community becomes a resilient asset or a strategic liability. Because of this "risk-first" perspective, I am a sought-after voice on the intersection of community, governance, and business stability. I have appeared as a featured guest or host on more than 50 podcasts and livestreams, including On the Brink with Andi Simon and my own series, Talk About Your Community. I speak frequently on topics such as Community ROI, Governance as a Risk-Reduction Tool, the Impact of AI on Digital Spaces, and the Psychology of Safe Spaces at Scale. Whether I am serving as a fractional strategist or conducting a high-stakes governance audit, my mission is the same: to prevent failure first, knowing that sustainable growth follows stability.

Im a Staff Engineer here at Zapnito, heading the Front End team. We write Typescript using Emberjs; a battle-tested front end framework for enterprise applications, and we love it.

Hi, I’m Jon Beer, COO and Co-Founder at Zapnito. I help businesses to power Community-Led Growth by translating Zapnito's vision for curated expert communities into your own business objectives.  I have 22 years experience helping technology businesses to deliver digital experiences, so am always open to sharing my insights on making legitimate knowledge and expertise discoverable over the web. Let’s connect!

I'm a tech marketing executive with 33 years experience marketing B2B SaaS companies in most global markets, ranging from self-serve payments and social media platforms to Enterprise CRM and Digital Marketing. I'm fascinated by the theory and practice what it takes to create and lead a category in technology and have been lucky enough to work for category defining businesses in Apps, CRM, Marketing, Payments and Accounting businesses. My passions are family, most sports but especially golf & road biking.

Hi, I’m Alice, Customer Success Manager at Zapnito. I help businesses to power Community-Led Growth by understanding customers’ strategy and providing advice on how to reach those goals. I have 5+ years experience helping business reach their objectives, so always open to sharing my insights on driving user experience as well as engagement. Let’s connect!

Hi, I’m Paulina, Former Marketing Manager at Zapnito. I help businesses power Community-Led Growth by developing the operations and processes that run behind the scenes. I have 2 years of experience assisting SaaS businesses in their growth journey, so I'm always willing to share my insights on how to effectively scale your marketing strategy and increase audience engagement. Let’s connect!

Hi, I’m Wai, VP of Client Operations at Zapnito. I help our customers to power Community-Led Growth by consulting on their community engagement strategy that drives value and ROI. I have +20 years experience helping SaaS and digital media tech business' with their customer led strategies so always open to sharing my insights on how to build and grow a thriving expert community using our tools and proven methodologies. Let’s connect!