I spoke with Georgia Leybourne, Chief Marketing Officer at Linnworks, a commerce platform designed to automate and simplify eCommerce operations. The Linnworks Community serves as a central hub where customers can connect, share insights, and collaborate on best practices, fostering learning, resource sharing, and customer advocacy.
During our conversation, Georgia highlighted Linnworks' core values of People and Customer Centricity, emphasising the vital role customer communities play in business growth and retention. She shared her expertise on building and supporting online communities, along with the value they can bring to organisations.
@Natalia Rivas @Jasmine Brant @Jessica Denny
Thought I would share this interview with you all so that you can hear from one of our other lovely clients (Linnworks) on their experience of launching a Customer Community for the first time. I hope you find it helpful :)
CC @Chyara Cruz