Hi everyone, I'm Torie - Head of Communities and Products (Digital Resources) at the Mark Allen Group, so your go-to person for all community-related queries. Whether you'd like to contribute content, have a technical question about using the community, or are interested in showcasing your organisation, please do get in touch here.
I hope that everyone finds the community space to be supportive and useful.
Hello everyone, I am Serena, Learning Community Manager at UICC.
I value creative thinking that draws on collective intelligence and believe that innovation happens through co-creation and the sharing of resources, expertise and knowledge.
For all community-related queries - whether you'd like to contribute content, have a technical question about using the community, or feedback on the platform - please do not hesitate to get in touch. I hope you find the community to be a supportive and useful space!
Member Success Manager at Momentum ITSMA. Looking forward to connecting with Momentum ITSMA community members to help share knowledge and be part of the wider community. If I am able to help in the future please send me a message. Enjoy watching rugby and spending time with family and friends. Based in the UK.
Hi, I’m Paulina, Marketing Manager at Zapnito. I help businesses power Community-Led Growth by developing the operations and processes that run behind the scenes. I have 2 years of experience assisting SaaS businesses in their growth journey, so I'm always willing to share my insights on how to effectively scale your marketing strategy and increase audience engagement. Let’s connect!
Hi, I’m Tamara, Product Manager at Zapnito. I help businesses to power Community-Led Growth by planning and creating our community building product roadmap making sure we give our customers the tools they need to get the most out of their platform.
I have 13+ years experience helping SaaS businesses and membership organisations across all industries to grow so I'm always open to sharing my insights on how to drive impactful product development.
Let’s connect!
Community Management expert with over 15 years background building digital strategy and driving engagement with diverse audiences. Former Community Manager for MoneySavingExpert.com. Clients worked with include Facebook, Sky, Greenpeace, World Bank, Springer Nature Publishing, Innogy (formerly RWE), Scope, Mind, Society for Neuroscience, Digicel, Vorwerk, Truth Initiative (Mayo clinic), Townsquared, and the NHS.
Hi, I’m Charles Thiede, CEO & Cofounder at Zapnito. We help businesses power Community-Led Growth by developing our methodology and giving our customers the tools they need to get the most out of their platform. My background is in Healthcare Financial Services, Business Information & Product Development. Looking forward to connecting with you.
For nearly 20 years, I've worked in the digital media sector, with hands-on experience in editorial, marketing, sales and R&D. I'm passionate about engaging and understanding customers to develop great content and products. Formerly Chief Product & Customer Officer at Zapnito, I'm now an advisor to the company.
Hi, I’m Jon Beer, COO and Co-Founder at Zapnito.
I help businesses to power Community-Led Growth by translating Zapnito's vision for curated expert communities into your own business objectives. I have 22 years experience helping technology businesses to deliver digital experiences, so am always open to sharing my insights on making legitimate knowledge and expertise discoverable over the web. Let’s connect!
Hi, I’m Wai, Director of Client Operations at Zapnito. I help our customers to power Community-Led Growth by consulting on their community engagement strategy that drives value and ROI. I have +20 years experience helping SaaS and digital media tech business' with their customer led strategies so always open to sharing my insights on how to build and grow a thriving expert community using our tools and proven methodologies. Let’s connect!
Hi, I’m Laura, Head of Enterprise Customers at Zapnito. I help our customers to power Community-Led Growth by consulting on their community build and engagement-strategy to drive value and ROI. I have ~10 years experience helping publishing and knowledge business' and i'm always open to sharing my insights. Send me a message if you're interesting in learning how to build and grow a thriving expert community using our approach and tools.
Skilled in business relations, digital marketing, sales process management, event organising, partnership development as well as customer support, I’ve been lucky enough to experience I wide range of operations within a fast-moving startup.
My academic roots are in economics and mathematics and my professional roots are in financial analysis. My background has given me a wealth of experience in research, data interpretation and analysis. I have a close attention to detail, innate curiosity and ‘big picture’ awareness that I use to support the rest of the Zapnito team in truly understanding our customers' businesses. My aim is to ensure that both they and we succeed.