Laura Taylor

Head of Editor Engagement, Springer Nature

Laura is Head of Editor Engagement at Springer Nature. The Editor Engagement team works closely with Editors and Editorial Board Members to ensure they feel confident, connected, and valued in their roles. From onboarding and training to recognition and community-building, we’re committed to enhancing the editor experience. 
Chris W

Customer Success Lead, GoSquared

Waimai Lo

Director, Client Operations, Zapnito

Hi, I’m Wai, Director of Client Operations at Zapnito. I help our customers to power Community-Led Growth by consulting on their community engagement strategy that drives value and ROI. I have +20 years experience helping SaaS and digital media tech business' with their customer led strategies so always open to sharing my insights on how to build and grow a thriving expert community using our tools and proven methodologies. Let’s connect!
Paulina .

Marketing Executive, Zapnito

Hi, I’m Paulina, Marketing Manager at Zapnito. I help businesses power Community-Led Growth by developing the operations and processes that run behind the scenes. I have 2 years of experience assisting SaaS businesses in their growth journey, so I'm always willing to share my insights on how to effectively scale your marketing strategy and increase audience engagement. Let’s connect!
Susanna Kempe

CEO, Flying Trumpets

A digital, marketing leader with 20+ years experience in international B2B and media businesses, the last 15 of them at Board level. Susanna's digital experience includes being CEO of the iconic WGSN, growing its customer base and profits to historic highs. An American, German, Brit, she understands global markets completely, has worked all over the world and launched businesses in China, Japan and India. Her extensive M&A experience includes buying a whole portfolio of Performance Improvement businesses, data businesses and successful PE exits. Susanna is steeped in events experience. She began her career at IIR and was part of the management team that sold to Informa. There she was the CMO before moving to Emap Networks as CEO, transforming the events business and achieving record profits. She was also a NED of WTG and the interim CEO of Industry Dynamics. More recently while the Global Partner for Content and Marketing at Brunswick Group, she implemented a new digital first strategy, GTM approach and corporate re-brand. Susanna is now the CEO of the Laidlaw Foundation which invests in the education of the underprivileged and under represented in order to break the cycle of poverty, reduce inequality and produce a new generation of leaders. She also has her own boutique consultancy, Flying Trumpets, helping CEOs and Boards position their personal brands and grow their company profits through content, marketing, innovation and digital.
Daniel Pollock

Publishing Consultant, Silicon Guru Ltd

Max Inchcoombe

Growth Marketing Manager, .

Skilled in business relations, digital marketing, sales process management, event organising, partnership development as well as customer support, I’ve been lucky enough to experience I wide range of operations within a fast-moving startup.
Hi, I’m Charles Thiede, CEO & Cofounder at Zapnito. We help businesses power Community-Led Growth by developing our methodology and giving our customers the tools they need to get the most out of their platform. My background is in Healthcare Financial Services, Business Information & Product Development. Looking forward to connecting with you.
Reda Sadki

Founder, The Geneva Learning Foundation

Reda Sadki is a chief executive with lifelong experience in forging multi-disciplinary teams to invent and execute new ways to lead change. He is the founder and president of the Geneva Learning Foundation, a Swiss non-profit research-and-development organization and think tank. In the past, Reda has worked for the United Nations, primarily for the World Health Organization, and at the International Federation of Red Cross and Red Crescent Societies (IFRC), the world’s largest humanitarian network, responsible first for the design and production of IFRC’s publications and then for its learning systems.
Mark Breslin

Lead Associate Consultant, Sullivan & Stanley

As a seasoned business professional I help organisations to solve business problems and develop new business opportunities. I use a hands on pragmatic approach to get things done. My continual focus on user needs and business outcomes helps ensure the end results are what’s needed by each client.
Thane Kerner

Chief Executive Officer, Silverchair Holdings LLC

I spend my energy creating and evolving business strategies for professional, educational, and scholarly knowledge services, and the technical ecosystem required to execute on those strategies. In the current environment my focus is on actionable business intelligence, tailoring user experience to capture new markets, and optimizing multi-device utility.
Steven Weiler

CEO & Founder, Sterling Point

As a driven healthcare technology leader, I am passionate about growing organizations and delivering innovative solutions which make healthcare easy, efficient and profitable. I bring progressive leadership experience having planned, built, and operated digital business units and solutions across financial services, care delivery, health plan, product and service organizations.
Paul Thoroughgood

Director, Go-To-Market Effectivenes, LexisNexis

An expert in maximising the efficiency and effectiveness of sales, marketing and client services processes through the alignment of people, process, methodology and technology. I advise Zapnito on commercial best practice, drawing on 20 years' experience in media.
Richard Carter

Co-creator/CEO, Switch Education for Business Ltd

Switch Education is committed to learner-centred approaches to digital education by helping learning professionals deliver the best learning experiences and learning outcomes possible. Our focus is on helping them develop the confidence and competence they need to transition from traditional, classroom learning to contemporary digital education. By putting pedagogy first, we remove the mindset obstacles and behavioural blockages that often prevent the creation of dynamic, online learning content, courses and programs. Our design, research and development processes use our 3-stage change model that is underpinned by Social Cognitive Theory, a proven approach through its core focus on boosting learner and educator self-efficacy beliefs. For over 25 years, I have worked as a management educator and leadership development consultant in Business Schools, Consultancies and Not-for-Profits in Australia, USA, Canada and the UK. Launching Switch fulfills my lifelong dream of giving educators, educational leaders, managers and leaders access to the skills, knowledge and confidence they need to thrive. My approach to pedagogy is strongly influenced by social cognitive theory and its core principle of self-efficacy beliefs. Digital technology provides an amazing opportunity to bring my dream to fruition. I've published articles in leading organisational psychology, HRM and education journals and blog regularly on digital education, management and leadership issues.
Henry J Burt

Marketing Executive, Zapnito

Hi, I’m Laura, Head of Enterprise Customers at Zapnito. I help our customers to power Community-Led Growth by consulting on their community build and engagement-strategy to drive value and ROI. I have ~10 years experience helping publishing and knowledge business' and i'm always open to sharing my insights. Send me a message if you're interesting in learning how to build and grow a thriving expert community using our approach and tools.
CTO at Zapnito
Steve Thompson

Strategy Director & Advisor, Zapnito

My academic roots are in economics and mathematics and my professional roots are in financial analysis. My background has given me a wealth of experience in research, data interpretation and analysis. I have a close attention to detail, innate curiosity and ‘big picture’ awareness that I use to support the rest of the Zapnito team in truly understanding our customers' businesses. My aim is to ensure that both they and we succeed.
Matt Hall

Creative Director, Zapnito

Creative Director at Zapnito. Former Design Lead at Sporting Index and Senior Designer at Informa Business Information. Over 9 years experience in UX/UI design and front end-development.
Jon Beer

COO, Zapnito

Hi, I’m Jon Beer, COO and Co-Founder at Zapnito. I help businesses to power Community-Led Growth by translating Zapnito's vision for curated expert communities into your own business objectives.  I have 22 years experience helping technology businesses to deliver digital experiences, so am always open to sharing my insights on making legitimate knowledge and expertise discoverable over the web. Let’s connect!